"The sale is not the end, the service has just begun. " Marco Polo Tiles Established< /span>"Marco Polo Tile Service Month", grateful service gives back to every new and old customer who supports and trusts Marco Polo Tile. We are committed to making every consumer a beneficiary of quality and service, bringing love to every customer and warmth to every family.
XiamenMarco Polo Tiles: Quality Service Live up to trust< /span>
Xiamen Marco Polo Ceramics acted quickly, and under the leadership of General Manager Su Yuezhen, launched"Building a home for love, serving sincerely”activities, organize sales consultants to conduct professional knowledge and service training, visit customers' homes, and listen to their voices.
This day , Xiamen Marco Polo Tile Service Team wore red exclusive for the Service MonthTshirt, bring cleaning tools and gifts and set off to the customer Mr. Wu’s home.
Mr. Wu is an old customer of Xiamen Marco Polo tiles. He chose Marco Polo tiles as early as 2012 when he renovated his first house. After the decoration was completed, sales consultant Hu Lingzhi has maintained good interaction with Mr. Wu, and would pay a return visit to Mr. Wu's home every year with gifts. 1月 portion, Mr. Wu bought another house closer to the school in order to facilitate his children’s study. , this time he walked into the Marco Polo Tile store again without hesitation.
"Special thanks to Mr. Wu for his recognition of Marco Polo tiles and his trust in me " Hu Lingzhi said,"I know that Mr. Wu is in a hurry recently and wants to move into a new home before his children start school. So this time we went to Mr. Wu’s house and tried our best to help him catch up on the progress. "
In order to live up to Mr. Wu's trust, Hu Lingzhi did her best to provide good service. After understanding Mr. Wu's decoration needs, she immediately led the design team to the construction site to measure the room, and then returned to the store to carefully make two sets for Mr. Wu. Product plan and make paving renderings. With such attentive service, Mr. Wu immediately placed an order without saying anything.
After the service team arrived at Mr. Wu's newly renovated house, Mrs. Wu enthusiastically welcomed the service team into the home and sat down, pouring tea for each service staff member. In order to help Mr. Wu and his family move in as soon as possible, the service team immediately started cleaning without drinking water. Not only did they clean all the tiles, but they also helped match the soft furnishings in the home.
Seeing that the new home has become tidy and orderly thanks to the efforts of the service team, Mrs. Wu happily praised: "Marco Polo tiles not only have good products, but also have better services. ! "
Xiamen Marco Polo Ceramics is committed to providing service throughout “pre-sales- On sale-After-sale span>"Every link. In order to provide consumers with more professional services, Xiamen Marco Polo Ceramics carries out professional knowledge training, practice and service skills training from time to time to improve the service quality of terminal sales personnel.
Normalized service training and drills
During the decoration process, the design team went deep into the customer's home and closely followed every aspect from wall renovation, water and electricity positioning, layout design, to ceramic tile scheme design and paving guidance. After the paving is completed, the after-sales service team provides return visits to customers to inspect the paving effect and assist customers in matching soft furnishings. Xiamen Marco Polo Ceramics always believes that service is endless and providing comprehensive and high-quality services is the best way to express gratitude to customers.
LiuzhouMarco Polo Tiles: Building a Home for Love Sincere service
Liuzhou Marco Polo Ceramics has been conducting return visits to new and old customers every year since 2012. This day ,Service Led by Chen Chan, assistant to the general manager, the team went to the newly completed homes of Mr. Lan and Sister Su for a return visit.
The first thing we arrived at was Mr. Lan's home in Qiaoyuan Community. As soon as we entered the door, we saw a mosaic made of fish belly gold, which symbolizes continuous wealth. “The parquet you helped me design in the living room is really just right. Everyone said it looks beautiful." Mr. Lan is very satisfied with the decoration of the living room.
Later, Mr. Lan took the service team to visit. Since he had decoration experience in the past, he believed that for the decoration of the villa, it is better to choose large-sized large-board products to make it look more grand. The service team will specially select "福"After the hanging painting with Chinese characters was presented to Mr. Lan, Mr. Lan happily invited them to their new residence during the Mid-Autumn Festival to enjoy the bright moon together.
After coming out of Mr. Lan's house, the service team immediately rushed to Sister Su's house in Zhangtaihong Community. When Sister Su and her husband entered the Marco Polo Ceramics store for the first time, they were attracted by the new 900x1800mm large slabs laid on the floor of the exhibition hall. After understanding Sister Su's needs, the sales consultant recommended Constantine Gray to her. At first, Sister Su was worried that the color was too dark, but after seeing the designer’s carefully crafted renderings, she immediately made the decision: "Just use this one."
"After finishing the paving, I think you are right. "Su. The sister smiled while leading the service team to visit. Matched with lighting, Marco Polo slate Constantine Gray makes the entire space more luxurious and fashionable. Since it was the peak decoration period of Zhangtaihong Community, neighbors would move around each other. Referring to the decoration effect, Sister Su, who spoke highly of Marco Polo tiles, strongly recommended Marco Polo tiles to her neighbors and put them up in the corridor from the elevator entrance to the door. Advertisement:"Good things should be shared with everyone!< span style="font-family:Cambria">"
Bengbu Marco Polo Tiles: Professional Attitude Attentive service
At the same time, Bengbu Marco Polo Tile Service Team wore the exclusive redTshirts for the service month, brought shoe covers, cleaning tools and gifts, and went to old customers in the morning light. Make a return visit at home.
The customer visited was Ms. Wang, who had already introduced five new customers to Marco Polo Ceramics.
"Friends who come to our home all praise my choice of beautiful tiles and high quality! "As soon as she entered the door, Ms. Wang smiled and said to the service team. After presenting Ms. Wang with a carefully prepared gift, the service team made suggestions for maintenance during daily use.
Recalling that during the renovation, the Marco Polo tile service team closely followed every link, Ms. Wang affirmed again: "From the purchase of tiles to the end of paving, I am a little bit I don’t even bother. Even if I’m not at the construction site, I can learn about the work through your information.The progress is too worry-free. After the tiles are laid, you will make regular return visits. It’s so reassuring to use Marco Polo tiles! "
Use a professional attitude to convey caring warmth. Use the steps of smile to measure the measure of happiness. Building a home for love, Marco Polo Ceramics witnesses every step of a beautiful life with sincere service.
